Will callers know they're talking to an AI agent?

Yes. The agent introduces itself as an AI assistant for your business at the start, and anyone can ask for a person at any point.

Can it put callers through to a person?

Yes. It can transfer the call to a number or another agent with the history, or book a callback with a summary when a live transfer isn't possible on your phone system.

Can we keep our phone number?

Usually, yes. It works with your existing phone provider or SIP trunk, or with new numbers. We confirm what's possible for your provider on the first call.

What does it answer from?

From your own information: documents, FAQs and policies you give us. It doesn't guess; if it can't answer, it takes the details and hands over.

AI receptionistEvery call answered on the first ring, day or night.

Callers get a calm, helpful answer straight away. The agent answers from your own information, books into your calendar, and hands the caller to your team with the full context when a person should take over.

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Child's fever at 9 pm: safety check, first slot bookedHealthcare · Inbound, after hoursReal AI call

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3 actions happen during this call

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

How it works

From the first ring to a warm handover

1It answersThe agent picks up on the first ring, says who it is, and finds out why the person is calling, in their own words.
2It handles the requestIt answers from your documents and FAQs, takes the details you need, and books, reschedules or cancels in your calendar.
3It hands overWhen a person should step in, it transfers the call with context or books a callback, so your team never starts from zero.
4You see every conversationEvery call is recorded, transcribed and summarised, and the summary lands in your CRM or inbox so nothing gets retyped.

Who it’s for