Hear our agents handle real calls

1. JackHi Sophie, it's Jack, the AI assistant at Harbour Homes. You just asked about the two-bed on Park Street. Got a minute?
2. SophieOh, that was fast! Uh, I'm driving though, I've literally got a minute.
3. JackThen I'll be quick. Are you buying to live in or to let, and do you have a mortgage in principle?
4. SophieTo live in, yeah. And we've got our agreement in principle.
5. JackWe have viewings this Saturday at 10:00 or 11:30. Which works best for you?
6. SophieTen's good.
7. JackYou're booked for Saturday at 10:00. I've texted you the details, so drive safe!
8. SophieBrilliant, thanks. Bye!

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

1. JackHi Priya, it's Jack, Northfield Business School's AI assistant. You asked about the part-time MBA this morning. Is now okay?
2. PriyaYes, hi. Honestly, uh, I'm not sure I'm even qualified. My degree's in English literature.
3. JackAbout a third of our current class have non-business degrees. We just require any degree and three years' work experience. How many years do you have?
4. PriyaAbout five years, in marketing.
5. JackYou easily meet the requirement. Would you like a counsellor call to review your CV on Thursday at 3 pm or Friday at noon?
6. PriyaOh, that's a relief. Thursday at three, please.
7. JackI have booked that for you and sent a confirmation email. It also includes our GMAT waiver guide, since with your experience you may qualify.
8. PriyaPerfect, thank you so much. Bye!

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

1. AmyRiverside Family Clinic, this is Amy, the clinic's virtual assistant. We're closed right now, but I can help. What's happening?
2. MariaHi, um, my son's four and he's had a temperature since this afternoon. I'm just a bit worried.
3. AmyI understand. Is he very drowsy, struggling to breathe, or does he have a non-fading rash?
4. MariaNo, no. He's tired, but he's drinking and watching cartoons.
5. AmyIf any of those change, call emergency services straight away. Would you like Dr Okafor at 8:30 tomorrow?
6. MariaYes, please. It's Leo Lopez, born 3 May 2022.
7. AmyI have booked that for you. The confirmation text includes the out-of-hours nurse line. I hope Leo feels better soon.
8. MariaThank you, that really helps. Bye.

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

1. ZoeHi, this is Zoe, an AI assistant calling from Clearline Finance about your account. Am I speaking with James?
2. JamesYeah, that's me. Hang on, how do I know this isn't a scam?
3. ZoeThat's a fair question. We'll never ask for card details, and there's a matching message in your Clearline app now.
4. JamesOkay, yeah, I see it. Payment reminder. Right.
5. ZoeYour payment on the 3rd failed because the card ending 4417 expired. Would you like a secure link to update it?
6. JamesAh, the new card came last week. Yeah, send it.
7. ZoeI've sent the link to your app and by text, and your late fee has been waived.
8. JamesGood stuff. Cheers, Zoe. Bye.

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

1. ZoeHi, you're through to Loom & Linen, this is Zoe, the virtual assistant. How can I help?
2. MarcusYeah, my order's late. LL-58213. It was due Tuesday.
3. ZoeThanks, Marcus, I can see it. It left our warehouse on Monday. The courier then held it at their regional depot, and it's currently delayed there.
4. MarcusSorry, look, I don't need the history. I just need them by Friday. Guests are coming.
5. ZoeUnderstood, Friday it is. I'll send a fresh set by express, arriving Thursday, completely free of charge. How does that sound?
6. MarcusOh. Okay, that actually works.
7. ZoeThat's all done, your original delivery fee is refunded, and new tracking is on its way by email.
8. MarcusGreat. Thanks, Zoe. Bye.

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.

1. AmyBrightFix Plumbing, this is Amy, the out-of-hours assistant. What's happened?
2. NiamhA pipe's burst under the kitchen sink, there's water everywhere!
3. AmyPlease turn off the stopcock under the sink and stay away from wet sockets. Tell me when it's off.
4. NiamhHang on. Okay, it's off. It's slowing down.
5. AmyWell done, that's the hardest part. What is your address, please?
6. NiamhTwenty-two Willow Lane, Ashford.
7. AmyRyan will arrive by 11:45. The call-out is £120 to £180, and he'll text when close.
8. NiamhOh, thank God. Thank you so much. Bye.

Real AI call, pauses shortened. Both voices are AI: the caller is an AI playing a customer. Business details are fictional.